Complete the ACC andcall  center information : LpmJambi

Not only for complaints, but also for ACC call centre

The benefits of  an ACC call center are available to its customers. Problems in cooperating with loan or lease firms often occur and if they are not addressed immediately, misunderstandings can arise. Well, that misunderstanding will eventually become another problem for you.

In fact, do you want the  problems faced while making a huge equipment financing loan with ACC not to be resolved immediately? To overcome a variety of issues or obstacles, various ways can be used. One of them is contacting the ACC call center.

There are many benefits you can get from  an ACC call centre  and what is most noteworthy is that it helps in solving problems during the financing process.   ACC service users  often face a number of issues, such as requests for credit relief to ease the loan tenure in installments.

To contact the call center, this can be done easily.  This is because the ACC provides its own number where its clients or customers can contact. You can immediately file a complaint on the relevant number and submit a complaint or complaints correctly and in detail.

In this way, the party from this leasing can provide you with the best solution. Don’t forget to provide some of the important documents that are required.  Before you know what  are the advantages  of an ACC call center, you also need to know how the company’s quick history is, check out the description below.

Overview History of  ACC Company

As mentioned earlier, you  really get a lot of benefits  from the ACC call centre.   ACC or Astra Credit Companies is a car and heavy equipment financing company. The finance company has a good reputation through the wider community and has over 9,000 partner dealers.

OJK (Financial Services Authority) No. Based on the regulation from 29/POJK.05/2014, the company manages business needs in the areas of investment financing, multipurpose and operating leases, working capital using traditional and Sharia-based schemes. Both have their own interests.

ACC’s lead from PT Astra Sedaya Finance, which was established on July 15, 1982 under the name PT Raharja Sedaya. The establishment will be used to support the automotive business of the Astra Group. In 1990, PT Rajarja Sedaya changed its name to PT Astra Sedaya Finance.

The advantages of the ACC call center offered by the company include  purchasing new and used cars, especially for vehicles produced by Astra from Toyota Isuzu, Daihatsu, Peugeot to BMW. In line with its initial arrangement, the company is working to support the financing process of more than 1600 car dealers in Indonesia.

Some of the companies functioning as associations of ACC include Astra Sedaya Finance, PT  Swadharma Bhakti Sedaya Finance, PT Astra Auto Finance, PT Stocko Estica Sedaya Finance and PT Prathama Sedaya Finance. Till now, the company continues to develop a variety of services and facilities offered by the company. In addition, they will continue to maintain the reputation they have.

Complete the ACC andcall  center information

The existence of call center services from  ACC  is actually a way for users and organizations to get information more easily and practically. In addition,  there are many benefits that ACC  call centers  can get from users  — especially when working together to overcome a variety of issues and complaints.

For those who want to contact a part of the company’s call center, you can call the number 021-766-9000 directly for users in the Jakarta area. If you are outside of Jakarta, you can contact 1500-599 directly. This number can be reached using all telecommunication operators.

Customers who wish to connect directly with the head office can call (021) directly at 7885-9000. The headquarters of the ACC is   JL. TB is at Simatupang No.90. While submitting these complaints and suggestions, this should be done clearly and in detail so that the company can understand it more.

Customers can wait for about 20 days to get a response or reply. The period will be calculated from the full document received. If the complaint submission process does not receive a response, the only way to go is by contacting the OJK through the 1500655 number. This is the best way to forward complaints.

Advantages of  ACC Call Center

It is not already known how to make a complaint by the ACC company. Well, it  turns out  that there are many benefits of  ACC  call  centres  that they must know. For more details, see the review below.

  1. Make quick complaints

As mentioned earlier, the presence of a call centre is indeed a very suitable place to make complaints such as issues during the credit process. With this fast-paced reporting method, your problem will be resolved quickly. You can use one of the above numbers directly.

  1. Get information about the products you have

Another advantage of  ACC call  centres  is that you can get information related to products owned by the respective company. Astra Credit Companies itself has a number of products such as car financing up to the heavy  lot  .

  1. as a way of advising

The presence of a call centre is also the best place to advise the organization. If the services of the leasing company are sometimes not satisfactory, you can immediately advise them so that they can work better.

  1. To connect with the company

The advantage of the ACC call centre from the existence of this call centre is not only to connect customers with this ACC company  but also their presence is very important because they can handle a variety of customer issues.

Benefits of purchasing a vehicle with ACC

The various benefits of purchasing a vehicle with an ACC are as follows:

  1. Providing the best service to its customers

Using this leasing company from  ACC  also offers many benefits to its customers, such as the best service presence that has used the concept of operational excellence to maintain customer satisfaction.

  1. Has a wide range of full product features

Astra credit companies also have a wide variety of product features, which are quite complete. In addition, it has worked with several car dealers in Indonesia. Requirements to apply for credit can also be done very easily.

  1. Affordable customer access

Finally, you  will also be given a service that is  very easily accessible  to you in the form of customer access. There are several options to connect through call centres or social media.

Collaborating with financing companies can actually  not escape from a variety of problems. To overcome this, customer service is the best solution.   There are a lot  of  benefits of  ACC call centres  that you can get.

Read More :