About Janius, Janius Call Center, Benefits & Convenience
In this article, we will discuss the call center with Janius and what benefits of Janius himself. Genius is actually a digital banking program where the program can help you perform various financial activities, such as savings, transitions to finance management .
In an all-digital age, things get easy, even if you need to do it from one place, namely from a smartphone or smartphone that is currently based on iOS or Android. Genius is an application that was launched by BTPN Bank in 2016 and has been growing until now.
The program can even be connected to the national banking ecosystem and international payment systems with Visa debit cards and national payment gateways or GPN. Many of them are largely helped by the existence of this genius because it is an application that is considered smart to manage finances.
Many are looking for information about Janius’ call center just to get information about its features, in fact, this is an app makes banking activities easier where you can send money, pay bills, save a deposit only with a smartphone so it’s very practical.
What are the advantages of using Janius?
Like talk just now where this app really facilitates someone’s banking activities because all transactions can be done only with smartphones . It does this by developing technology that will keep getting more sophisticated every day, so you don’t have to come or queue at the bank in person.
There are many conveniences that you can get using only one account, you can now enjoy a variety of transactions . Starting from depositing funds, withdrawing without visiting a bank or self-conscious device. So it’s very practical in situations where it’s better to be indoors like the current pandemic.
GianniTu has several types of cards, namely M card, e-card and X card. For your e-card is a virtual card that looks more like a credit card. If the type of M card is a type of card for active balances or balances of the main account and X cards that are almost similar to my cards, they can be used for trading and withdrawing cash, but there is a daily purchase limit .
The savings types of Genius also vary, namely Flexi Protectors, Dream Protectors and Max Savers so you can choose or adjust to your needs. For more information, you are advised to contact Janius Call Center. This digital card also provides many benefits including :
- No transfer fees even if the banks are different
- Grating cash is self-conscious
- Can open an account easily,e. online so it’s very simple and practical
- There is no government fee so every month the balance remains secure
- Can be used abroad because Janius is included in the visa network
The most common questions about Janius through CS services
In the midst of an epidemic like this, it is recommended indoors, so that all kinds of transactions can be done online. So genius can be used as a solution when you want to transfer or open a new account, but even so there are still a lot of people who feel unfamiliar about the process.
There are several peoplewhocontact the Janius Service Center to get detailed information. There are some carousels, for example, such as how to top up balances, how to see what account numbers and different types of savings are, namely Flexi Protectors, Dream Savers and Max Savers.
To raise the balance is actually very easy, you can make the transfer from another bank by entering the BTPN bank code, which is 213 and then your Janius account number and mobile number registered with Janius, you can check your mobile number and account number through the Janius app in the profile menu.
Many are curious about whether you can get a passbook, your Janius app is a passbook directly but an electronic statement or current account that you can even access every month through in-app specifications and settings or you can also use janius call center service.
You can download the app through the game store or app store, it can be used to your smartphone using whether it is based on Android or iOS. As for different types of savings, you can use Flexi Saver as an emergency fund or deposit that provides flexibility for withdrawals or deposits.
As for Dream Savers, you can use it for savings according to the specific goal that you achieve in the future. One of Maxi’s last servers is where you can make a time deposit. Of the three types of savings, you can choose which one suits your needs.
Features of a very useful app
Using this banking app means you can control all debit card activity from the card center menu. In fact, you can also change the daily withdrawal limit or transaction cost limit of each Janius debit card because there is a feature called change limit so that your finances are more manageable.
Without contacting Janius’ call center , you can change your PIN, block it and open it again and write down your transaction history. So then even if there is no physical passbook, you can see the transaction via digital card or debit card.
This digital card is even connected to your national device network and visa network around the world. So you don’t have to upgrade anything else to transfer at home or abroad. No wonder many are interested in opening this debt account.
After opening the account, the debit card will be sent by the bank at the registered address. If you are located in Jabodetabek, you can get a debit card for 2 days during working hours and beyond, you can get it within 7 days of working hours of making a request to create the card.
If you have not received a debit card over the general time limit mentioned, then you should immediately contact Janius Customer Service or Call Center for more information through the call center that you can find out about the status of sending a debit card.
How to access the Help Center for information and restricting?
When you experience problems, you can call the call centre or BTPN care on 1500 300 or by calling +62 21 2450 5500. Through the Janius helpline or call center services, you can consult both ways to get treatment immediately about the problems you experience.
If you don’t have the opportunity to call the number listed above then you can send an email to customer service at BTPNcare@btpn.com address, meanwhile, to get general information about Janius debit cards, you can info@btpn.com.
Just make an offer when you create a PIN for Janius debit card, you should use a different PIN number for your devices and applications. This is just a precautionary measure to make transactions safer, and there are minimal obstacles that require you to contact Janius‘ call center.