How to contact Telkomsel Call Center : PolresGowa

The latest Telkomsel call center number  is open 24 hours

Telkomsel’s call center number  may bejust what you need when you havea problem with your Telkomsel card  .   Telkomsel is  a telecommunications company.   Telkomsel is one of the telecommunications companies with the most customers in Indonesia. In 2015-2016, it had the number of customers in Indonesia reaching 143 million. The number makes Telkomsel the  No. 6 mobile operator in the world based on the number of subscribers.

For this reason, it is clear that Telkomsel does not want to disappoint customers, so it offers a call center service that is open for 24 hours. With so many Telkomsel-owned  customers, they  have to provide excellent service. It is to meet the  needs  of so many Telkomsel customers. If you don’t have enough call center service, it can cause customer complaints to not be handled properly.

The existence of some Telkomsel switchboards will make customers feel less confused when having problems with  Telkomsel  cards. For example, when there is a lost number but want to reactivate it. Or when there is a problem with a slow internet. This call center can also be used to deliver products to customers.

Telkomsel’s network  is already very extensive, reaching almost all parts of Indonesia.   Telkomsel is known for its very stable network quality and fast internet.   Telkomsel card  prices  are slightly more expensive than other mobile operators. However, it will be comparable to the quality you get from a Telkomsel card.

What is a Call Center

A call center can be understood as a place used as an information service center for customers. This call center is one of the mandatory needs for companies, Telkomsel  is no exception. For your Telkomsel customers  , you can contact the call center if you have problems with    your Telkomsel  card.   Through the Telkomsel  call center number,  you can find out detailed information about the Telkomsel card.

You can call the Telkomsel call center  for 24 hours straight. This is a real commitment from Telkomsel to its loyal customers. In addition to knowing information about  Telkomsel products  , you can also file a complaint when using a card from a  Telkomsel  provider. You can also provide suggestions and input related to  Telkomsel cards through Telkomsel’s  call  center.

To contact Telkomsel’s call center  , you don’t have to worry about consuming a lot of credit. Because  Telkomsel  offers a free call center service to its customers. To contact  Telkomsel  , you do not need to go   through the Telkomsel call center number  but also through social  media  or Telkomsel’s email.

How to contact Telkomsel Call Center

As already mentioned, there are several ways to contact Telkomsel’s call center.   Telkomsel truly understands the need for a reliable information center for its customers. So,  Telkomsel  offers a lot of convenience to contact Telkomsel’s call center  . And there is also a credit free call center service.

First, you can contact via  the Telkomsel call center number. There are three types of call center numbers owned by Telkomsel. For postpaid customers, they can call 188, to make free call centers. Meanwhile, for prepayment, you will be charged Rp 300 per call.

If you are abroad, you can contact Telkomsel’s call center  at +62 811-0000-333. You don’t need to spend any money to make a call to a call center number.

This figure is only available to Telkomsel customers  who are abroad.   Telkomsel also offers call center numbers to general customers, namely via +62 807-1811-811. For general customer numbers are charged according to the operator used.

Moreover, you can also use social media to get information from Telkomsel. You can file a complaint against  Telkomsel through Telkomsel’s official social  media. But there are some disadvantages to contacting via social networks. Usually the time it takes to get an answer is quite long.

In addition to the Telkomsel  call center number  and social media, you can contact  Telkomsel  customer service  via email. You can obtain the address of Telkomsel customer service email through  the official Telkomsel website  . If you use the My Telkomsel app, you can also use it to contact customer service.

Find out  what is GraPARI Telkomsel

You may have seen the GraPari Telkomsel building  in your city. The GraPari Telkomsel building  is available in several cities in Indonesia.  The GraPari building is used to provide services to Telkomsel customers. You can get different services related to Telkomsel cards  in this one building.

GraPari stands for Graha Pari Sraya. The name is taken from  Sanskrit by Sultan Hamengkubuwono X.  Sultan Hamengkubuwono X gave this title as an appreciation for the establishment  of Telkomsel’s service  office  in Yogyakarta. If you have contacted  the Telkomsel  call center number  but the problem is still unresolved, you can go to the nearest GraPari Telkomsel  office  .

There are many things you can do at GraPari Telkomsel. In addition to asking questions about  the  latest Telkomsel products  , you can reactivate cards that have been lost. If your card is lost and you want to replace it with one with the same number, you can also do it at GraPari Telkomsel. It can be said that the services provided at GraPari are more complete than through Telkomsel’s call center.

Currently, GraPari Telkomsel is available in Sumate ra, Jakarta, Central  Java, East Java, Banten, Bali, East Nusa Tenggara and others. In the future, there may be more coverage from Telkomsel’s GraPari office. With more and more GraParis offices,  Telkomsel  hopes that all  Telkomsel  customers  will be well served without exception.

What is Telkomsel virtual assistant

A new breakthrough has been made by Telkomsel for its customers through Telkomsel’s virtual  assistant. In addition to the usual way, through  the Telkomsel call  center number  , you can use chat to get information and services from Telkomsel. Telkomsel virtual assistant is a customer service that uses a combination of artificial intelligence, customer analytics, and human interaction.

With this service, it is hoped that customers can be served quickly and accurately.  This Telkomsel virtual assistant  will be available for 24 hours. You can access this virtual service via telegram, line, whatsapp, Telkomsel  official website, My Telkomsel application and Facebook messenger. This virtual assistant was named “Veronica”. With this service, Telkomsel  hopes that there will be no more  Telkomsel  customers  left unserved.

This   Telkomsel virtual assistant can provide services such as providing information about the nearest GraPari office, how to upgrade 4G, package information, payment information, etc. In addition,   Telkomsel virtual assistant   can also provide service solutions, such as bill payment,  buy credits, packages and reeds.

Telkomsel recognizes that existing customers are highly mobile, so they need fast and accurate service. With the presence  of  Telkomsel virtual assistant, it’s like offering GraPari office services in the hands of customers.    Telkomsel wants to provide a mobile digital lifestyle experience to its customers.  This Telkomsel virtual assistant  complements existing customer services, such as through  Telkomsel call center numbers.

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