The latest Telkomsel call center number is open 24 hours
Telkomsel’s call center number may bejust what you need when you havea problem with your Telkomsel card . Telkomsel is a telecommunications company. Telkomsel is one of the telecommunications companies with the most customers in Indonesia. In 2015-2016, it had the number of customers in Indonesia reaching 143 million. The number makes Telkomsel the No. 6 mobile operator in the world based on the number of subscribers.
For this reason, it is clear that Telkomsel does not want to disappoint customers, so it offers a call center service that is open for 24 hours. With so many Telkomsel-owned customers, they have to provide excellent service. It is to meet the needs of so many Telkomsel customers. If you don’t have enough call center service, it can cause customer complaints to not be handled properly.
The existence of some Telkomsel switchboards will make customers feel less confused when having problems with Telkomsel cards. For example, when there is a lost number but want to reactivate it. Or when there is a problem with a slow internet. This call center can also be used to deliver products to customers.
Telkomsel’s network is already very extensive, reaching almost all parts of Indonesia. Telkomsel is known for its very stable network quality and fast internet. Telkomsel card prices are slightly more expensive than other mobile operators. However, it will be comparable to the quality you get from a Telkomsel card.
What is a Call Center
A call center can be understood as a place used as an information service center for customers. This call center is one of the mandatory needs for companies, Telkomsel is no exception. For your Telkomsel customers , you can contact the call center if you have problems with your Telkomsel card. Through the Telkomsel call center number, you can find out detailed information about the Telkomsel card.
You can call the Telkomsel call center for 24 hours straight. This is a real commitment from Telkomsel to its loyal customers. In addition to knowing information about Telkomsel products , you can also file a complaint when using a card from a Telkomsel provider. You can also provide suggestions and input related to Telkomsel cards through Telkomsel’s call center.
To contact Telkomsel’s call center , you don’t have to worry about consuming a lot of credit. Because Telkomsel offers a free call center service to its customers. To contact Telkomsel , you do not need to go through the Telkomsel call center number but also through social media or Telkomsel’s email.
How to contact Telkomsel Call Center
As already mentioned, there are several ways to contact Telkomsel’s call center. Telkomsel truly understands the need for a reliable information center for its customers. So, Telkomsel offers a lot of convenience to contact Telkomsel’s call center . And there is also a credit free call center service.
First, you can contact via the Telkomsel call center number. There are three types of call center numbers owned by Telkomsel. For postpaid customers, they can call 188, to make free call centers. Meanwhile, for prepayment, you will be charged Rp 300 per call.
If you are abroad, you can contact Telkomsel’s call center at +62 811-0000-333. You don’t need to spend any money to make a call to a call center number.
This figure is only available to Telkomsel customers who are abroad. Telkomsel also offers call center numbers to general customers, namely via +62 807-1811-811. For general customer numbers are charged according to the operator used.
Moreover, you can also use social media to get information from Telkomsel. You can file a complaint against Telkomsel through Telkomsel’s official social media. But there are some disadvantages to contacting via social networks. Usually the time it takes to get an answer is quite long.
In addition to the Telkomsel call center number and social media, you can contact Telkomsel customer service via email. You can obtain the address of Telkomsel customer service email through the official Telkomsel website . If you use the My Telkomsel app, you can also use it to contact customer service.
Find out what is GraPARI Telkomsel
You may have seen the GraPari Telkomsel building in your city. The GraPari Telkomsel building is available in several cities in Indonesia. The GraPari building is used to provide services to Telkomsel customers. You can get different services related to Telkomsel cards in this one building.
GraPari stands for Graha Pari Sraya. The name is taken from Sanskrit by Sultan Hamengkubuwono X. Sultan Hamengkubuwono X gave this title as an appreciation for the establishment of Telkomsel’s service office in Yogyakarta. If you have contacted the Telkomsel call center number but the problem is still unresolved, you can go to the nearest GraPari Telkomsel office .
There are many things you can do at GraPari Telkomsel. In addition to asking questions about the latest Telkomsel products , you can reactivate cards that have been lost. If your card is lost and you want to replace it with one with the same number, you can also do it at GraPari Telkomsel. It can be said that the services provided at GraPari are more complete than through Telkomsel’s call center.
Currently, GraPari Telkomsel is available in Sumate ra, Jakarta, Central Java, East Java, Banten, Bali, East Nusa Tenggara and others. In the future, there may be more coverage from Telkomsel’s GraPari office. With more and more GraParis offices, Telkomsel hopes that all Telkomsel customers will be well served without exception.
What is Telkomsel virtual assistant
A new breakthrough has been made by Telkomsel for its customers through Telkomsel’s virtual assistant. In addition to the usual way, through the Telkomsel call center number , you can use chat to get information and services from Telkomsel. Telkomsel virtual assistant is a customer service that uses a combination of artificial intelligence, customer analytics, and human interaction.
With this service, it is hoped that customers can be served quickly and accurately. This Telkomsel virtual assistant will be available for 24 hours. You can access this virtual service via telegram, line, whatsapp, Telkomsel official website, My Telkomsel application and Facebook messenger. This virtual assistant was named “Veronica”. With this service, Telkomsel hopes that there will be no more Telkomsel customers left unserved.
This Telkomsel virtual assistant can provide services such as providing information about the nearest GraPari office, how to upgrade 4G, package information, payment information, etc. In addition, Telkomsel virtual assistant can also provide service solutions, such as bill payment, buy credits, packages and reeds.
Telkomsel recognizes that existing customers are highly mobile, so they need fast and accurate service. With the presence of Telkomsel virtual assistant, it’s like offering GraPari office services in the hands of customers. Telkomsel wants to provide a mobile digital lifestyle experience to its customers. This Telkomsel virtual assistant complements existing customer services, such as through Telkomsel call center numbers.