How to Request Warranty, Procedures and Terms of Xiaomi Service Center
As you request the warranty of Xiaomi service center , you may be looking for it now. In the past, many people were afraid to buy Xiaomi because there were not a few rumors that said that the fact that a warranty request was made for this product was so difficult, even though this was a false assumption.
Submitting a warranty request in xiaomi service center is not difficult at all, even management can be done quickly. Even though it has a low price, electronic products made by Xiaomi are so famous for their durability. Electronic products are like these are not easily damaged.
However, even so, it does not mean that electronic products made by Xiaomi cannot be damaged, because the product may still experience damage caused by factory records or due to various other factors. When you find that the Xiaomi product you purchased is damaged, you can immediately make a warranty request.
As you request the warranty of xiaomi service center is quite easy, as long as you follow as small as possible as the procedures and conditions provided, because each product from Xiaomi has a different warranty period, so make sure you have verified whether the time period is appropriate or not. Here is full information about the xiaomi warranty request steps.
Xiaomi Product Mobile Phone Guarantee
As you request a warranty for mobile phone products, items that have a warranty are not only mobile, but also hardware, for the charger. So, you don’t have to worry if the built-in accessories are also damaged before the warranty period ends.
For the phone itself, the warranty period provided is 15 months, with the scope of warranty parts and labor costs, while the supporting documents you must bring when making a warranty claim are proof of purchase, as well as a warranty card. Similarly with the built-in battery, the warranty period is 15 months.
As the Warranty of xiaomi service center for charger products and accessories integrated into the dusbook demands, the warranty period provided for 6 months, for the scope of the warranty includes labor costs and spare parts while the supporting documents you want to bring are proof of purchase and warranty card.
In addition to mobile phones, tablet products also have a warranty. For hardware, the warranty period is 12 months, with the same scope of warranty, i.e. labor costs and spare parts. On the battery, charger and various accessories, the warranty period is 6 months, and you must bring supporting documents such as a purchase note and warranty card.
Xiaomi mobile phone products such as the Redmi Note 7, have an 18-month warranty period, while for Redmi 8 and 8A, 9A and 9C products, it has a warranty period of 24 months. Therefore, if you have this phone product, you will have a longer warranty period.
Warranty Product Accessories from Xiaomi
In accessories products, for example, such as the Mi Band, the warranty period provided by Xiaomi is one year, with a guarantee on labor costs and spare parts. In addition, there are other accessories products such as power banks with a one-year warranty period, mobile phones with a warranty period of 6 months, batteries with a warranty period of 6 months.
Accessories such as separately purchased chargers also have a warranty period of 6 months, data cables 6-month warranty period, LED lights up 6-month warranty period, Xiaomi desk lamps 6-month warranty period, and USB Car chargers also havea 6-month warranty. All these products have the scope of warranty labor costs and spare parts, with supporting documents for order notes.
Please note, in addition to as you request the warranty of Xiaomi service center, you must also pay attention to the validity of the warranty period, the warranty period of validity of the consumer receiving the product. Therefore, the warranty period is not calculated by consumers using the product, but receiving the product.
In addition, during the warranty period, if several accessories have been checked by Xiaomi and confirmed, later consumers will receive repairs for free and free of charge, then you do not have to worry about being charged a heavy fee, as long as it is still in accordance with the applicable rules.
Xiaomi Service Center Warranty Request Terms
As xiaomi guarantee service center requests you must also pay attention to all provisions. The above guarantee provisions apply only to the territory of Indonesia, therefore products bearing an international guarantee, the above provisions do not apply. In addition, when the unit is received from the Xiaomi service center, xiaomi later performs tests.
So, when passing the unit, make sure you backed up your data and stored various types of information in the product. Before making repairs, you can also contact a service agent from Xiaomi to secure various types of information such as model, series, and IMEI.
As the warranty of Xiaomi service center demands it must be considered because the warranty of this Xiaomi product does not cover cases such as the warranty seal is lost or removed. Any damage such as notes, scratch cracks, button lenses and cameras are also not included in the product warranty. The types of units n Xiaomi caused by deliberate disassembly are also not included in the warranty.
Password reset or maintenance updates are also not included in the warranty. Later, Xiaomi itself decides whether the product has expired its warranty period, or there is a violation of the warranty, so rest assured if you have followed the requirements of the request properly and correctly.
How to Request Xiaomi Service Center Warranty
After knowing the terms and procedures that apply, you can immediately make a warranty request. If you want to guarantee your phone, try backing up files first. After that, you just need to visit the Xiaomi service center so that you can make a warranty request.
If you have any doubts, whether or not the warranty request you are going to make is approved, you can contact the Xiaomi call center first. Xiaomi call center at 0800-1-401558, state what you want to guarantee, and whether or not the damage will come from the service center.
Xiaomi’s service center addresses are spread across Indonesia, so you don’t have to worry. Do not forget to bring a purchase note for a cardboard mobile phone or electronic product that has been damaged. Do not forget to bring a warranty card so that the request process can be done faster.
After arriving at the center of the Xiaomi service, as the guarantee of the next Xiaomi service center requires , later the official checks and damages whether, the damage that arises can be covered by a warranty. If your warranty request is approved, you don’t have to pay for repair costs. The repair period usually takes 1 to 4 weeks in length.
If the damage caused to the product is severe and difficult to repair, later xiaomi will replace the unit. As long as the warranty period of the product is still valid, you will have a free replacement in its entirety, but if it ceases to be valid, you will have to pay for replacement and repair costs.
Repairing the unit in the center of the official service is actually an easy thing, because the officer will serve you well, as long as all the provisions and procedures have been followed in addition, after making a request for the warranty of the Xiaomi service center, you must also be diligent to follow with the service center, so that the unit can be repaired quickly.