Infinix Service Center Pick Me Up, here are the conditions to do it
Users of this contemporary technology should be familiar with the Infinix Service Center. Infinix is one of the big companies that has now expanded its business in terms of smartphones. With the launch of this latest product, this means that Infinix already has more than 10 products sold for sale.
One of the infinix products that is currently widely used is a smartphone. The company’s latest product is equipped with qualified specifications so it is very popular with gamers. No wonder sales of the latest smartphone products have increased significantly.
Infinix provides service centers spread across different regions of Indonesia to ensure that all users receive maximum service. This is to ensure that customers can get help quickly if they encounter problems with the product being used. In this way, you can easily klaim for damage to the device.
The number of infinix service center services is not as high as other smartphone brands. However, to maximize its services, the company provides infinix pick me up service center services. This service is provided to product users who want to perform a device service but are away from the service center.
What is Infinix Pick Me Up service
The Pick me up service is a service of the company infinix Indonesia specifically aimed at users of products that are far from the service center. Users of infinix products who have the right to use this service are entitled to do so if the distance to the nearest service center is more than 30 km. With this service, you no longer need to go all the way to the service center, but the agents who will come home.
To be able to use the pick me up service, users of the infinix product only have to send an e-mail message to the firstname.lastname@example.org. Later, there will be couriers or staff from the infinix company who will pick up the product to be repaired. In addition, the device will be taken to the nearest service center checked and repaired based on the complaint sent by the user.
Usually, users will immediately receive a response email related to complaints submitted to the infinix Service Center. If you comply with the terms and conditions of this pickup service, the mail will come a day later. Be sure to wrap the device tightly to keep it safe during the journey from home to the nearest service center.
This infinix pick me up service is usually open every Monday and Friday from 09:00 to 17:00. For the confirmation of complaints, users will usually wait 1×24 hours. Users of infinix products are required to fill in certain personal data such as name, address, mobile phone number, city of residence, postal code, pick-up time, smartphone type, IMEI number, product color and damage and include product photos.
Conditions d’utilisation d’Infinix Service Center Pick Me Up
Not all users of infinix products can use this premium service. However, there are terms and conditions that have been set by the company for users when they want to try the pick me up service. Some of these conditions are as follows:
- Only infinix products that still choose the warranty can use the pick me up service
- The bolt seal on the product is intact or has never been opened
- The touch screen and LCD screen of the Infinix product are in good condition and do not break
- Always have a warranty card and there is proof of purchase of the product
- Photo of the product status and send it to the official infinix email
- Pack infinix products well when couriers come to pick up goods
The product always has a warranty is the main requirement if you want to use this infinix service center pick me up. The warranty warranty of the product may be lost and voided if the user makes a mistake himself. One of them is like damage due to human error factors, the guarantee can not be claimed.
In addition, devices that have already been disassembled will also not be able to obtain a warranty. Therefore, if you still have a warranty period, you should bring it directly to an official service center so that you can get the best service.
For users who have expired the warranty period, they can still use the Infinix Service Center , but are charged a fee or are no longer free. These fees are usually for spare parts costs. Compared to repairs in unofficial places that can actually make the device more damaged, it would be better if you simply went to an official service center.
List of Official Infinix Service Centers in Indonesia
Infinix has official service centers spread across various regions of Indonesia. This is a container for users of the infinix product if the infinix product is damaged. In the service center, you can repair the device or simply check if the product has a problem. If this is still the warranty period, all services will be free.
Here is a list of official infinix service centers in Indonesia:
- M care Denpasar (Bali)
The Infinix Service Center in Bali is located in Jalan Agung No. 140, Denpasar with the phone number +62 361 9073866
- M care Bandung (Bandung)
Address to Jalan Taman Sari, Bandung precisely in Balubur Town Squre Lt. 1 K05 – K06 with the telephone number +62 22 84468781
- M care Batam (Batam)
Located at Wira Mustika C-08 complex, Nagoya, Batam, Indonesia with contact number +62 77 87430340
- M Cirebon care
It is located in Jalan Pasuketon No. 63 Cirebon, Indonesia with the phone number +62 231 209322
- Vtech (Jambi)
Located on Jl. Gajah Mada No.11-12 Jambi, with contact number +62 741 43789
- M care Makasar
The Infinix Service Center is located at MTC Karebosi Lt.3 Block 1 #3-5 on Jalan Jend. Ahmad Yani, Makasar with contact number +62 24 11 3635038
- M Medan care
Situé sur Jl. Setia Budi Kel. Tanjung Rejo, Kec. Medan Sunggal, Medan précisément à Komp. Setia Budi Business Poin Blok BB n° 21 avec numéro de contact +62 61 8214692
- Telewindu (Palembang)
Located in Kelurahan 24 Ilir, Bukit Kecil District, Jalan Letkol Iskandar No. 36 Rt 10 / Rw 003 with contact number +62 711 372408
- Alfa Cellular- Semarang
It is on Jalan Jendral Sudirman 256, Semarang with a contact number of +62 247610911
- M Surabaya care
Located in Maspion Square Jl. A Yani 78 Surabaya with the contact number +62 31 8477889
- M Care Yogyakarta
Located in Ramai Lt.2 No. A26, Jl. Ahmad Yani No. 73, Yogyakarta with contact number +62 27 4557015
Infinix Service Center in Jakarta
In Jakarta itself, there are several infinix product service centers spread across several regions. Some of them are as follows:
- Bhineka Mentari Dimensi (Jakarta)
It is on the road to Gunung Sahari Raya 73C No.16. 10610. Indonesia with contact number +62 21 29292828
- Infinix House
Address at Ruko Pertokoan Roxy Mas Blok E1 no.5A, Central Jakarta with contact number +62 21 6329084
- M care Cempaka Mas
It’s at ITC Cempaka Mas Lt.6 no. H7-H8 Jl.Letjen Suprapto Central Jakarta with contact number +62 21 21480901
- M que Mall Ambassador
Located on Lt.2 Blok B no. 7 Mall Ambasador with phone number +62 21 5762539
- M care Roxy Square
Located at Ruko Mall Roxy Square no. A1 Jl. Kyai Tapa No. 1 Jakarta with contact number +62 21 56954393
Although it is not as popular as other smartphone brands, infinix is firmly committed to satisfying and providing the best service to all its customers. This is highlighted by the provision of an infinix service center and pickup service to reach users who are far from the service center.